Job Opening: Inside Sales Agent

by Rebecca Jostes

The Inside Sales Agent (ISA) prospects for new clients, cultivates client relationships, sets client appointments, and manages all leads within the contact management database.

Calls are made each day to reach potential clients, obtain the necessary information to qualify them for an appointment, and schedule meetings with the listing and/or buyer specialist.

Required Skills:

Effective written and verbal communication
Excellent phone skills- strong closer to set appointments
Excellent Customer service and listening abilities
Strong relationship building know-how
Highly-organized and detail-oriented
Able to meet and exceed goals
Must be proficient with computers and be able to effectively work with spreadsheets and client management software

Responsibilities

Work a set scheduled week
Prospect for new clients calling on:
Expireds/FSBOs
Buyers
Sphere of Influence
Past Clients / Database
Just Listed / Just Sold
Open Houses
Call past clients for referrals
Practice call scripts at least 3 hours per week
Conduct 10 to 20 hours of lead followup per week
Manage contact database system.
Attend training/coaching sessions and establish role-play partners.
Track weekly goals to measure lead conversion ratio and meet performance benchmarks